Returns & Exchanges
We want you to love your curls, but if a product isn't the right fit for your unique texture, we offer a 30-day satisfaction guarantee on all orders. Simply initiate a return within 30 days of delivery for a full refund or exchange, provided the product is at least 75% full.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location, ensuring the bottles are tightly sealed to prevent leaks during transit.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.