Frequently Asked Questions
Everything you need to know about caring for your natural curls.
How do I know which products are right for my curl type?
We recommend taking our 'Curl Quiz' on the homepage to identify your hair porosity and curl pattern, which will guide you to the perfect customized routine.
Are FreeYourCurls products sulfate and silicone-free?
Yes, all our formulas are strictly free from harsh sulfates, drying alcohols, and heavy silicones to ensure your curls stay hydrated and healthy.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your hair, you can return it within 30 days of purchase for a full refund or exchange.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
Are your products cruelty-free and vegan?
Absolutely. We are proud to be 100% cruelty-free and our entire product range is vegan-friendly, using only plant-based ingredients.